By Anonymous
Montgomery, New York – KAB Software is pleased to announce the release of TSC2 Help Desk version 2.1. TSC2 Help Desk allows IT Managers to track, direct and prioritize support issues and work requests. Built-in equipment management, staff scheduling and reporting enable IT shops to provide comprehensive support for their organization.
TSC2 Help Desk v2.1 introduces a number of new features including a network auditing tool that allows users to gather and import configuration information from networked computers.
TSC2 Help Desk TSC2 Help Desk is available network and single user editions.
The single user edition is priced at $249. The network edition is priced at $1199.
More information can be found at http://www.tsc2-helpdesk.com
Evaluation copies available upon request.
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By Anonymous
Tempe, AZ March 16, 2004 -- Evolved Systems, Inc. (dba Supply and Service), provider of facility operations technology, announced today that C.H. Stone Plumbing of Los Angeles, CA has begun realizing the benefits of an online service desk.
C. H. Stone Plumbing Co., Inc. provides services to the industrial, commercial, institutional, manufacturing, medical and defense industry. The plumbing company has stood above the competition by provide exceptional customer service. C.H. Stone Plumbing has further extended their client support through softWrench™, their website and online service desk. Through C.H. Stone’s new website their key clients will have the ability to request, update and check progress on work requests through the internet providing yet another way for C.H. Stones clients to request work anywhere they have access to the internet.
“Supply and Service has exceeded our expectations of providing us with a web based request tool. They have also taken the IT management of these products off of our hands and made the implementation process quick and seamless. They understand our processes and needs and have definitely met our expectations,” said Timothy Brink, President of C.H. Stone Plumbing.
Three of C.H. Stone’s primary clients will start using softWrench at the end of March 2004. All requests whether called in or written down by a technician in the field will be entered into softWrench creating one place for all service request information. C.H. Stone will also be able to tie work through softWrench into their accounting application making billing more accurate and timely.
‘Our applications have helped our clients streamline their processes that saves them time, provides them with better reporting and reinforces or established best practices”, said Ted Ritter President of Supply and Service. ‘C.H. Stone will see return on investment quickly because of their dedication to the applications and the process.’
About Supply and Service
Since 1997, Supply and Service offers facility operations technology solutions benefiting building owners, property managers and service contractors. The company provides application hosting and long term support solutions for Maximo and softWrench™, the facility portal, which integrates work order management, move management, conference room scheduling, mobile suite, floor plans, and lease administration. Customers realize benefits in weeks rather than months and can quickly make sound decisions based on comprehensive reporting, trending, and cost savings. More information on Supply and Service can be found at www.supplyandservice.com.
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By Anonymous
April 19, 2004--Geeks In A Flash! provides a unique way for hi-speed Internet users in government, business, and residential communities to continue to enjoy their experiences on the Internet. Whether for business use or pleasure, you should have the fullest and richest experience possible--Geeks In a Flash! helps you by being there when you need a hand. Over the Internet, over the phone, in special cases, on-site. Either way, they are touted as "The Computer Help Desk for the Hi-Speed Internet Community".
Most small businesses cannot afford an IT Staff and most home users simply do not have the time to go to a computer training class. Geeks In A Flash! can help. With their 24 hour instant computer support desk, you can get your problems resolved quickly! Whether it's your hardware, software, or not understanding what the problem is but it's preventing you from enjoying or benefiting from your Internet experience, it's not a problem for Geeks In A Flash!
They work on problems such as viruses, annoying popup ads, privacy breeching spyware, irritating spam, or anything that prevents you from benefiting from your hi-speed Internet experience.
They are fast and their prices are very affordable for the average small business or home user. "...our system is 100% faster" in a letter from Capt'N Bill's Seafood and Volleyball restuarant in Wilmington, NC ..."wow! that was fast" exclaim a Financial Brokerage after submitting an online help desk ticket and receiving support within 2 minutes!
These guys are sharp and exeactly what they say they are... Geeks In A Flash! "We want people to be able to work and do their jobs, have fun, or whatever the hi-speed Internet has promised," says Chairman Manuel W. Lloyd. "A lot of people love using the Internet, but can't because of so much malice such as worms, viruses, popups, spyware, and all the other foolishness out there."
One thing is for sure, it won't hurt to check these guys out as their evaluation is free and they always quote their prices upfront.
ABOUT GEEKS IN A FLASH!
Geeks In A Flash! is a 24 hour instant technical support company that helps users with computer hardware, software, and Internet access problems. We can provide assistance over the Internet, over the phone or in person 24/7 anywhere in the US. Our online help request system is available 24/7 and you can creat your own help request about your problem and you will receive instant support from one of our Geeks.
This article courtesy of http://butler-ballet-nutcracker-timesinsides.krapoo.info/.
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your newsletter provided this courtesy notice and the author
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